About Us

What is Duke Connected Care?

Duke Connected Care (DCC) is a physician-led, clinically-integrated network (CIN) that aims to improve the quality of healthcare while addressing the national challenge of rising healthcare costs. A CIN is a group of doctors, hospitals, and other healthcare providers who have elected to partner with health plans to give higher-quality, more coordinated service and care to a group of assigned patients.

Duke Connected Care currently partners with the following plans:

Medicare, as an Accountable Care Organization (ACO)
As a Medicare member visiting a Duke Connected Care provider, your current benefits will not change—and you will still have the right to choose any doctor or hospital that accepts Medicare, at any time. Please visit Medicare.gov/ACOs or call 1-800-MEDICARE (1-800-633-4227) for general questions or additional information about accountable care organizations (TTY users should call 1-877-486-2048).

Medicare Advantage
Duke Connected Care partners with several Medicare Advantage plans to provide care management services for their members, including:

NC Medicaid
Duke Connected Care partners with Managed Medicaid plans serving patients in Region 4:

Other Plans
Duke Connected Care also serves thousands of patients who receive their coverage through plans from private insurers, employers, and the Affordable Care Act Health Insurance Marketplace:

Under- & Uninsured
Duke Connected Care has partnered with the DukeWELL LATCH program (Local Access to Coordinated Healthcare) to serve Durham County residents who lack adequate health coverage or insurance.


The DCC Network

Duke Connected Care is administered through the Duke Population Health Management Office. The CIN includes all Duke Health locations, dozens of independent community practices, and Skilled Nursing Facilities (SNFs) as part of the HOPE SNF Collaborative.